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Selling on Pango | PangoBooks Help

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Selling on Pango

Answers to questions on creating listings, receiving payment, adding discounts to your shop, etc.

Sarah

By Sarah • 51 articles

Can I edit multiple listings at once?Can I save a listing as a draft?How do I know if my book is a first edition?How do I know what to price my book? (Get Price)How do I offer a partial refund to a buyer?How do I pin a listing to the top of my shop?Will PangoBooks text me when I make a sale?

What Can I Sell?

Can I sell audiobook CDs and cassettes?Can I sell non-book items on PangoBooks?What is PangoBooks' policy on ARCs?

Earnings, Fees, and Taxes

Do I have to report sales on my taxes?Exporting Sales Data How do I get paid when I sell?What are the costs associated with selling on PangoBooks?What do I need to know about taxes as a PangoBooks user?

Creating and Managing Listings

Can I list multiple books together under one listing?How can I edit a listing or change the price of a listing?How do I add more photos to a listing I've already posted?How do I decide the price of my book?How do I delete a listing from my shop?How do I put a listing on hold for a buyer?How do I use hashtags?How to Estimate and Enter Your Book's Weight for Shipping What do the listing conditions mean and how do I grade my book?What does it mean when someone puts my book in their cart?What if I don’t know what category or hashtags to put?What if I have a book that weighs more than 10 pounds?What if my book doesn't have a barcode or ISBN?What is a price drop, and how do I get that to show on my listing?

Your Seller Profile/Shop

How can I pause my listings? How do I use Vacation Mode?How can I search my listings to look for a specific title?How do I add my return shipping address?Why do you need my return address? Can I sell without providing it?Will a canceled order show back up in my shop?

Seller Sales and Discounts

Can I exclude specific books from my shop discounts?Can I offer more than one discount at the same time?Can I set my sale or discount offer to start or end at a specific time?How do I create a sale on my shop?How do I send offers to buyers who have my books in their cart?How do I set a minimum free shipping amount for my shop?How do I set up buyer-initiated offers in my PangoBooks store?How do discounts/seller sales impact the free shipping minimum I’ve set?Order insurance on PangoBooks What if someone orders a book that I already sold somewhere else or can no longer sell?Will PangoBooks ever discount the price of my book?

Issues with Sales

Can I cancel my sale?What should I do if I discover a condition issue with my book after it's been sold?

Accounts and Buyers

Can I have multiple Pango accounts?Can I sell on PangoBooks as a professional bookseller or other sort of business or institution?Can a buyer's review be changed or deleted after it has been left on an order?What does it mean if I get an order from a “guest” user?